We’re excited to create something just for you. Because each item is custom‑fabricated, our shipping process is a little different from standard retail, and we want you to feel fully informed every step of the way.
Production Time
Every order is made by hand and built to your specifications.
Typical production time is 7-10 business days.
This timeframe may vary depending on complexity, materials, and current workload.
We’ll keep you updated if anything changes - your custom product matters to us.
Shipping Once Completed
After fabrication is finished, your order will be carefully packaged and shipped using trusted carriers.
You’ll receive a tracking number as soon as your item is on its way so you can follow its journey.
Delivery times depend on your location and the shipping method.
Made-to-Order Shipping Expectations
Because each product is built specifically for you:
Shipping dates are estimates, not guarantees.
Orders cannot be rushed unless previously arranged.
Multiple-item orders may ship together or separately depending on fabrication timing.
Shipping Costs
Shipping rates are calculated at checkout based on size, weight, and destination.
Custom-fabricated items may require oversized or specialty packaging to ensure safe delivery.
Lost, Damaged, or Delayed Packages
If your package is delayed or arrives damaged, contact us right away.
We’ll help file claims with the carrier and work toward a solution.
Please note that carrier delays are outside our control, but we’re always here to support you.